Privacy Policy

1. Introduction

Make Good Melbourne ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website makegoodmelbourne.com.au or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and business details when you submit enquiry forms or contact us.
• Property Information: Details about your commercial or industrial property relevant to our services.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Cookies: We use cookies and similar tracking technologies to improve your browsing experience.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes for our services
• Deliver make good, remediation, and property restoration services
• Communicate with you about your projects
• Improve our website and services
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted contractors and service providers who assist us in delivering our services, subject to confidentiality agreements. We may also disclose information when required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: info@makegoodmelbourne.com.au

Address: Melbourne, Victoria, Australia