Our Make Good Process

From First Contact to Final Handover

Our proven 6-step process ensures your end-of-lease make good is completed professionally, on time, and without stress.

Licensed & Insured
Fixed Pricing
Bond Protected

Note: This process applies to end-of-lease make good projects. For simpler works (cleaning, minor repairs) or specialist services (structural remediation, cladding), we offer a streamlined approach tailored to your specific needs. Get in touch to discuss.

Your Make Good Journey

6 simple steps from consultation to handover

01

Free Consultation

We review your lease, inspect your premises, and discuss your specific requirements. No obligation, completely free.

Lease review
Site inspection
Obligation assessment
Initial questions answered
Outcome: Clear understanding of your obligations
02

Detailed Quote

You receive a comprehensive, itemised quote with no hidden fees. You'll know exactly what's included and what it costs.

Itemised scope of works
Fixed pricing
Timeline estimate
No surprises
Outcome: Full cost transparency
03

Scope Agreement

We work with you and your landlord to finalise the scope. We can attend meetings and handle coordination on your behalf.

Landlord coordination
Scope finalisation
Timeline confirmation
Contract signing
Outcome: Agreed scope with all parties
04

Scheduled Works

Our licensed team completes all make good works. We coordinate all trades and manage the entire project.

All trades coordinated
Regular progress updates
Quality workmanship
Minimal disruption
Outcome: Professional completion of all works
05

Quality Inspection

We conduct a thorough internal inspection before landlord handover. Any defects are rectified immediately.

Internal QA inspection
Defect rectification
Photo documentation
Compliance certificates
Outcome: Works verified to standard
06

Handover & Sign-off

We coordinate the final landlord inspection and ensure everything is approved. Your bond is protected.

Landlord walkthrough
Final sign-off
Documentation package
Bond release support
Outcome: Successful lease completion

Why Our Process Works

What makes working with us different

Single Point of Contact

One dedicated project manager handles everything. No chasing multiple contractors or coordinating trades yourself.

Transparent Pricing

Fixed quotes with itemised breakdowns. No hidden fees, no surprises. What we quote is what you pay.

Bond Protection

We don't consider the job done until your landlord signs off. Your bond is protected.

Clear Communication

Regular progress updates at every stage. You'll always know what's happening with your project.

What You'll Receive

Complete documentation for a smooth handover

Before Works

  • Detailed scope of works
  • Fixed price quote
  • Project timeline
  • Condition photography

After Works

  • Completion photographs
  • Compliance certificates
  • Test reports (electrical, fire, mechanical)
  • Waste disposal receipts
  • Handover documentation
  • Final inspection checklist

Ready to Get Started?

Get a free consultation and quote for your make good. We'll review your lease, inspect your premises, and provide a detailed quote—all at no cost.

Get a Free QuoteLearn About Make Good
No obligationFree site visit

Have more questions? Check our FAQ for detailed answers.